Thank you for visiting the Houston Burners’ website. Houston Burners (referred to herein as “HB,” “we,” “us,” or “our,”) provides artistic and educational content over the internet through this website at, as well as through other means such as, but not limited to, cellphone software applications, (taken together (the “Site”). Information contained on this Site may refer generally to all HB activities, or, as the context indicates, to specific jurisdictions or activities. The terms “you” and “your” refer to users visiting the Site.

The Site is a service offered to you conditional upon your acceptance without modification of all the terms, conditions, and notices set forth in the Terms of Use, of which this Privacy Policy is an important part (both taken together, the “Agreement”). Please read the Agreement carefully. HB may at any time, at its sole discretion, without notice to you, revised or otherwise modify the Agreement, and your continued access or use of the Site signifies your acceptance of the revised or modified Agreement.


How We Protect Personal Information

We take reasonable efforts that are customarily used in our industry to maintain security and confidentiality by utilizing administrative, technical and physical safeguards in an effort to protect against unauthorized disclosure, use, alteration or destruction of any personal information you provide on this Site, which includes allowing access only to authorized individuals and destroying personal information that we decide not to retain in a manner designed to make it unreadable or indecipherable. Agents, contractors or partners of HB who have access to our personal information in connection with providing services for HB are required to keep the information confidential and are not permitted to use such personal information for any other purpose other than to carry out the services they are performing for HB. We use secure socket layer technology to help keep the personal information you provide on this Site secure.

Even though we maintain a secure website, we strongly encourage you to keep your user ID and password confidential. If for any reason whatsoever you feel your user ID and password have become compromised, please Contact Us immediately.

How We Collect and Use Your Personal Information and Why We Collect It

If you choose to supply us with your personal information, we will only use such information consistent with our policies regarding the establishment of membership accounts and the Agreement. In connection with our efforts to better serve you, we may also share your personal information with our affiliates or with contractors, consultants and other third parties with whom we have agreements. As permitted, or required by applicable law or regulation, and as described in the Agreement, we may use or disclose your personal information without providing prior notice or seeking additional consent from you.

Please note that certain personal information must be supplied in order to establish an account. We collect personal information in a number of ways, including via input into our Site. We may ask you to provide information including but not limited to your name, address, telephone number, e-mail address, credit card number and mailing address. We use this information to provide services to you, to send you marketing or promotional material (including emails), and to invoice you for services provided. We also may combine your personal information with data supplied by third parties for these purposes. You may also be required to provide certain information when signing up for an account on our Site.

We also collect certain other information when you visit the Site, and may combine such information with personal information you provide us. This other information tells us such things as how many users visit our site and which pages they have chosen to access. This information also assists us with maintaining and designing a user friendly website for you to enjoy. We collect this information through “cookie” and “web-beacon” technology as explained below.

This other information includes:

  • click-stream data,
  • HTTP protocol elements,
  • search terms, and
  • HTTP cookies.

This data will be used for the following purposes:

  • completion and support of the current activity,
  • website and system administration, and
  • research and development.

To assist customers with technical problems, we also may collect local website configuration information, including:

  • browser type
  • operating system, and
  • browser settings.

In addition, our web-servers automatically collect information about your computer when you visit our website. This information may include the type of browser software you use, the operating system you’re running, the IP address assigned to your computer or Internet connection, your internet service provider (ISP), the referring and exit pages, the date and time you used our Site. We may combine such information with personal information you have previously provided, and our technical staff may also use this information to assist customers with technical problems.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in the Agreement. If our information practices change at some time in the future, we will post the policy changes to our Site to notify you of these changes. If you are concerned about how your information is used, you should check back at our Site periodically.

Cookies and Web Beacons

We use browser cookies and web beacons (a.k.a. “clear GIFs”) to enhance your online experience and make your use of the Site more efficient. Browser cookies are bits of text that are placed on your computer’s hard drive when you visit certain websites. We utilize browser cookies to tell us, for example, whether you’ve visited any of our sites before or if you’re a new visitor.

Browser cookies may enhance your online experience by saving your preferences while you are visiting a particular site. You can find information on popular browsers and how to adjust your cookie preferences at the following websites:

Microsoft Edge
Microsoft Internet Explorer
Google Chrome
Mozilla Firefox
Apple Safari

Certain online service processes are available to our customers. These processes require the use of cookies to be fully operational. If you reject all cookies, you will not be able to use our online applications that require you to log in. Other information on the Site, however, still may be accessed.

We also use a software technology called web beacons to help us better manage content on our site by informing us what content is effective. Web beacons are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web-users. Unlike cookies, which are stored on a user’s computer hard drive, clear GIFs are embedded invisibly on webpages and are about the size of the period at the end of this sentence.


We do not knowingly reveal any personal information that is provided by our customers through the Site to any third parties except as provided in the Agreement, when requested to do so by a governmental agency having jurisdiction, by a court of competent jurisdiction or other operation of law, or when we believe that disclosure is necessary or appropriate to prevent physical harm or financial loss in connection with an investigation of suspected or actual illegal activity. All personal information provided by customers using our online forms is kept secure, in accordance with legal requirements and practices customarily used in our industry, in an effort to prevent unauthorized use of personal information.

We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use the personal information you have provided through this website in a manner that is consistent with the Agreement.

Questionnaires and Surveys

On some occasions upon entering the Site you may be asked to complete either an on-line survey or questionnaire. These surveys and questionnaires may deal with your opinions, attitudes, interests, and more generally your activities on-line. Any personal information gathered from your participation in questionnaires or surveys through our Site may be kept and utilized in a manner that is consistent with the Agreement.

Review of and Changes to Your Personal Information

You may review or change some of the personal information you have provided to us. Some account information, including without limitation the service address and the account holder name, may not be changed.

If you need to correct or update your personal information provided to us, please visit your My Account page on this Site.

Houston Burners Advertisements

We may send out periodic e-mails informing customers of offers related to a service they requested. Individuals who do not wish to receive HB promotional e-mails on new products and services may contact HB as described on our Contact Us page or by sending an email to with “Unsubscribe” in the subject line of the email. Customers may not be able to choose to unsubscribe to certain mailings, to the extent the mailings are considered an essential service or required communication.

Children May Not Use the Houston Burners Website

Our Site is intended to be used by adults only, and is not directed towards children under the age of eighteen. If you are under eighteen, you are not eligible to use the Site. If you believe that we have collected personal information from children under the age of eighteen, please notify us immediately so that we may take steps to eliminate such information.

A Warning About E-mail That We Send; A Warning About “Phishing”

We may send you e-mails from time to time to provide you with ideas and other useful information, updates regarding our services, and special offers (whether available directly from HB or from one or more of our business partners). Also, we may from time to time call or text the phone number associated with your account.

We will not send you an e-mail asking you to reply by sending personal or account information, or threatening to disconnect or close your account unless you provide personal or account information. If you receive such an email it may be an attempted identity theft that is commonly called “phishing”. If you are concerned about clicking links provided within an e-mail sent by HB, we strongly recommend that you open your web-browser and manually input the address for our website. Doing so will ensure that you do not open some third-party website disguised to look like our website.

For more information about “phishing,” please visit the Federal Trade Commission’s website at

Changes in the Agreement

We reserve the right to alter or amend the Agreement at any time and without prior notice to you in order to reflect changes in our online information practices.

We also recommend that you check back with this Site periodically so that you may be kept informed regarding any changes to the Agreement. You should also visit our Terms of Use in addition to this page each time you visit the Site.

Third Party Links

The Site may contain links to third party websites that are not subject to the Agreement. If you visit these websites, we encourage you to read their privacy policies before providing them with any personal information.

State Law

You may have privacy rights under applicable state law in addition to those outlined in the Agreement.

Contact Us

If you choose to e-mail us through the Contact Us link on this Site, you may be asked to provide information such as your name and e-mail address so that one our personnel can respond to your questions and comments. If you prefer, you may instead send us physical mail at:

Houston Burners
1814 Angeline St.
Houston, TX 77009

Last updated on June 23, 2019